Live Casino Review

Live Casino is a relatively new online casino that was launched in 2019 by N1 Interactive Ltd, a company that operates several other reputable gambling sites. Live Casino aims to provide a realistic and immersive gaming experience to its players, with a focus on live dealer games. However, it also offers a wide range of slots, table games, jackpots, and video poker from some of the best software providers in the industry. In this review, we will take a closer look at Live Casino and rate it based on its trust and security, bonuses and promotions, game variety and quality, payment methods, customer support, and responsible gambling.

Pros
  • Wide variety of games from top providers
  • Generous welcome package and regular promotions
  • Supports numerous payment methods, including cryptocurrencies
  • 24/7 live chat customer support
  • Licensed by the respected Malta Gaming Authority
Cons
  • Missing certifications from independent testing agencies like eCOGRA or iTech Labs
  • No phone support or FAQ section available
  • High wagering requirements and conditions on bonuses
  • Withdrawal limits could be limiting for high rollers with €4,000 per day, €10,000 per week, and €30,000 per month caps

Trust and Security

Live Casino is licensed and regulated by the Malta Gaming Authority (MGA), one of the most respected and strict gambling authorities in the world. This means that Live Casino has to comply with high standards of fairness, security, and player protection. Live Casino also uses SSL encryption to protect the data and transactions of its players from unauthorized access. Furthermore, Live Casino has a seal of approval from Casino Guru, an independent casino review site that evaluates casinos based on their player complaints, revenues, license, game genuineness, customer support quality, fairness of terms and conditions, and other factors. Live Casino has an above average safety index of 7.5/10 according to Casino Guru.

However, Live Casino is not without some drawbacks. For instance, it does not have any certificates from independent testing agencies such as eCOGRA or iTech Labs that verify the randomness and fairness of its games. Moreover, it does not have a dedicated page for its privacy policy or responsible gambling policy on its website. These are some areas that Live Casino could improve on to increase its trustworthiness and transparency.

Bonuses and Promotions

Live Casino offers a generous welcome package to its new players that consists of four deposit bonuses of up to €300 in total. The first deposit bonus is a 100% match up to €100, the second deposit bonus is a 25% match up to €100, the third deposit bonus is a 50% match up to €100 and the fourth deposit bonus is a 75% match up to €100. The minimum deposit required to claim each bonus is €20 and the wagering requirement is 40x the bonus amount. The bonuses are valid for 14 days after activation.

In addition to the welcome package, Live Casino also has regular promotions for its existing players such as reload bonuses, cashback offers, tournaments, and prize drops. These promotions vary depending on the season, the day of the week, and the game category. For example, there is a 30% reload bonus of up to €100 every Monday for live casino games, a 20% cashback of up to €100 every Tuesday for slots, and a €10,000 prize pool every week for Evolution Gaming live games. Live Casino also has a VIP program that rewards loyal players with points that can be exchanged for cash or free spins.

Game Variety and Quality

Live Casino lives up to its name by offering an impressive selection of live dealer games from some of the leading providers in the industry such as Evolution Gaming, Pragmatic Play Live, Authentic Gaming, and Playtech. Players can enjoy various versions of roulette, blackjack, baccarat, poker, and game shows such as Monopoly Live, Dream Catcher, Mega Ball, and Crazy Time. The live games are streamed in high definition from professional studios or real casinos around the world. The dealers are friendly and professional and the chat feature allows players to interact with them and other players.

However, live casino games are not the only option at Live Casino. The casino also has over 1,000 slots from more than 30 providers such as NetEnt, Microgaming, Play’n GO, Yggdrasil, Quickspin, and Big Time Gaming. Players can find classic slots, video slots, progressive slots, and Megaways slots with different themes, features, and volatility levels. Some of the most popular titles include Starburst, Book of Dead, Gonzo’s Quest Megaways, Immortal Romance, and Mega Moolah.

If players prefer table games or video poker over slots or live games, they will not be disappointed either. Live Casino has a decent collection of these games from providers such as Betsoft, iSoftBet, and Wazdan. Players can choose from various variants of roulette, blackjack, baccarat, poker, and other games such as craps, sic bo, and keno. Some of the video poker options include Jacks or Better, Deuces Wild, Joker Poker, and All American.

Payment Methods

Live Casino supports a wide range of payment methods for deposits and withdrawals, including credit cards, debit cards, e-wallets, prepaid cards, bank transfers, and cryptocurrencies. Some of the most common options are Visa, Mastercard, Skrill, Neteller, Paysafecard, Trustly, ecoPayz, and Bitcoin. The minimum deposit and withdrawal amount is €20 and the maximum withdrawal amount is €4,000 per day, €10,000 per week, and €30,000 per month. Live Casino does not charge any fees for transactions and processes withdrawals within 24 hours.

However, some payment methods may not be available in certain countries or regions. For example, players from the UK cannot use credit cards or e-wallets to fund their accounts due to the regulations of the UK Gambling Commission. Moreover, some payment methods may have longer processing times or lower limits than others. For instance, bank transfers may take up to five business days to complete and Paysafecard may have a maximum limit of €200 per transaction. Therefore, players should check the availability and suitability of their preferred payment method before making a deposit or withdrawal.

Customer Support

Live Casino has a friendly and helpful customer support team that can be contacted via live chat or email. The live chat feature is available 24/7 and can be accessed by clicking on the chat icon at the bottom right corner of the website. The email address is support@live.casino and the response time is usually within 24 hours. The customer support agents are fluent in English, German, and Russian and can assist players with any questions or issues they may have regarding the casino.

However, Live Casino does not have a phone support option or a FAQ section on its website. These are some features that could enhance the customer service experience and provide more convenience and information to players. For example, some players may prefer to speak to a human voice over the phone rather than typing on a chat box or an email. Moreover, a FAQ section could answer some of the most common queries that players may have without having to contact the customer support team.

Responsible Gambling

Live Casino is committed to promoting responsible gambling and providing a safe and enjoyable gaming environment for its players. The casino has several measures and resources in place to help players gamble responsibly and prevent gambling-related harm. These include:

  • Setting personal limits on deposits, losses, wagering, and session time
  • Taking a self-assessment test to check for signs of problem gambling
  • Requesting a cooling-off period or self-exclusion from the casino
  • Accessing support and advice from external organizations such as GamCare, Gamblers Anonymous, and Gambling Therapy

However, as mentioned earlier, Live Casino does not have a dedicated page for its responsible gambling policy on its website. This makes it harder for players to find and access the information and tools they need to gamble responsibly. Moreover, Live Casino does not offer any reality checks or reminders to players during their gaming sessions. These are some features that could help players keep track of their time and money spent on gambling and make informed decisions.

Conclusion

Live Casino is a great online casino for players who love live dealer games as well as slots, table games, and video poker. The casino has a generous welcome package and regular promotions for its players as well as a VIP program that rewards loyalty. The casino also supports a wide range of payment methods and currencies, including cryptocurrencies. The casino is licensed by the MGA and has a seal of approval from Casino Guru.

However, Live Casino could improve on some aspects such as adding certificates from independent testing agencies, creating a privacy policy and responsible gambling page on its website, offering phone support and FAQ section, and providing reality checks and reminders to players. These are some features that could increase the trust and security, customer support, and responsible gambling of the casino.

Overall, Live Casino is a highly recommended online casino for players who are looking for a realistic and immersive gaming experience with a variety of games and bonuses. If you are interested in trying out Live Casino, click on the link below and claim your welcome package today!

Meta Title: Live Casino Review 2023 – Realistic Gaming Experience

Meta Description: Dive into an immersive world of live dealer games, slots, and table classics at Live Casino. Get the real scoop in our comprehensive 2023 review.

FAQs

Who operates Live Casino?

Live Casino is operated by N1 Interactive Ltd, a company known for managing several reputable gambling sites.

Is Live Casino a secure platform to play on?

Yes, Live Casino is licensed by the Malta Gaming Authority and uses SSL encryption for added security. They also have a 7.5/10 safety index from Casino Guru.

What kind of bonuses can I expect at Live Casino?

New players can avail of a welcome package with four deposit bonuses up to €300. Regular players can also enjoy promotions such as reload bonuses, cashback offers, and prize drops.

What types of games does Live Casino offer?

Live Casino provides a vast array of games, including live dealer games, slots from leading providers, table games, video poker, and much more.

How responsive is the customer support at Live Casino?

You can reach Live Casino’s customer support 24/7 via live chat or email. They provide assistance in English, German, and Russian.

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7.0/10