Bitkingz Casino Review

Bitkingz Casino is a relatively new online casino that was launched in 2020 by Dama N.V., a company that operates several other reputable gambling sites. Bitkingz Casino stands out for its medieval-themed design, its generous welcome bonus, and its impressive collection of over 4000 games from top-notch providers. Bitkingz Casino also supports both cryptocurrencies and fiat currencies, making it accessible and convenient for players from different regions and preferences. In this review, we will examine the various aspects of Bitkingz Casino and rate them out of 10 based on our expert knowledge and research.

Trust and Security

Bitkingz Casino is licensed and regulated by the Curacao eGaming Authority, which is a well-known and respected jurisdiction in the online gambling industry. Bitkingz Casino also uses SSL encryption technology to protect the sensitive data of its players, such as personal and financial information. Furthermore, Bitkingz Casino employs a random number generator (RNG) to ensure the fairness and randomness of its games. The RNG is certified by iTech Labs, an independent testing agency that audits the games for compliance with industry standards.

However, Bitkingz Casino does have some drawbacks when it comes to trust and security. For instance, Bitkingz Casino does not display any seals of approval from reputable organizations such as eCOGRA, GLI, or TST, which would add more credibility to its claims of fairness and safety. Additionally, Bitkingz Casino does not have a clear policy on responsible gambling, which we will discuss later in this review. Moreover, Bitkingz Casino has received some complaints from players regarding delayed withdrawals, verification issues, and bonus terms. While these issues are not uncommon in the online gambling industry, they do affect the reputation and trustworthiness of Bitkingz Casino.

Bonuses and Promotions

Bitkingz Casino offers a generous welcome bonus package for new players who sign up and make their first three deposits. The welcome bonus consists of a maximum of 3000 Euros or equivalent and 225 Free Spins. The minimum deposit required to claim the welcome bonus is €20 or 0.002 BTC, and the wagering requirement is 45x the bonus amount.

Bitkingz Casino also has a VIP program that rewards loyal players with various perks and benefits, such as free spins, cashback, reload bonuses, personal account managers, higher withdrawal limits, and more. The VIP program has six levels: Peasant, Knight, Baron/Baroness, Duke/Duchess, Prince/Princess, and King/Queen. Players can advance through the levels by earning comp points for every wager they make at the casino.

In addition to the welcome bonus and the VIP program, Bitkingz Casino also runs regular tournaments and promotions that give players the opportunity to win cash prizes, free spins, gadgets, and other rewards. Some of the current promotions include Wednesday Reload Bonus, Thursday Free Spins Drop, Weekend Cashback Bonus, Slot Combat Tournament, Live Casino Tournament, Drops & Wins Tournament, and more.

Game Variety and Quality

Bitkingz Casino boasts an impressive collection of over 4000 games from more than 50 leading software providers in the industry. Some of the providers include NetEnt, Microgaming, Play’n GO, Pragmatic Play, Betsoft, Yggdrasil, Evolution Gaming, Quickspin, ELK Studios, and many more. The games are categorized into slots, jackpots, table games, live casino, and crypto games. Players can also filter the games by provider, theme, features, or volatility.

The slots section is the most diverse and extensive at Bitkingz Casino, offering hundreds of titles with different themes, graphics, and gameplay. Some of the popular slots include Book of Dead, Starburst, Gonzo’s Quest, Wolf Gold, Dead or Alive II, and Reactoonz. The jackpot section features some of the most lucrative progressive slots in the market, such as Mega Moolah, Divine Fortune, Mega Joker, and Holmes and the Stolen Stones.

The table games section offers a variety of classic and modern games such as roulette, blackjack, baccarat, poker, craps, and more. Some of the table games variants include European Roulette, American Blackjack, Baccarat Gold, Caribbean Stud Poker, and Sic Bo. The live casino section features a selection of live dealer games powered by Evolution Gaming, Pragmatic Play Live, and Ezugi. The live casino games include live roulette, live blackjack, live baccarat, live poker, and other games such as Monopoly Live, Dream Catcher, Crazy Time, and Mega Ball.

The crypto games section is a unique feature of Bitkingz Casino, where players can find games that are exclusively designed for cryptocurrency users. Some of the crypto games include Satoshi’s Secret, The Ninja, Platinum Lightning, and Book of Pyramids.

Payment Methods

Bitkingz Casino supports both cryptocurrencies and fiat currencies as payment methods. The cryptocurrencies accepted at Bitkingz Casino are Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Dogecoin, and Tether. The fiat currencies accepted at Bitkingz Casino are EUR, USD, CAD, AUD, NZD, NOK, PLN, RUB, JPY, and INR. The minimum deposit and withdrawal amounts vary depending on the currency and the payment method used.

Bitkingz Casino offers a range of payment methods for deposits and withdrawals, such as credit cards, debit cards, e-wallets, prepaid cards, bank transfers, and crypto wallets. Some of the payment methods available at Bitkingz Casino are Visa, Mastercard, Maestro, Skrill, Neteller, Paysafecard, ecoPayz, Neosurf, Interac, iDebit, Instadebit, and CoinsPaid.

Bitkingz Casino is known for its fast and efficient payment processing, especially for cryptocurrency transactions. The casino claims to process withdrawals within 12 hours, but some players have reported receiving their funds within minutes or hours. However, some payment methods may take longer than others, and some players may need to verify their identity before requesting a withdrawal. The verification process may take up to 72 hours, and it may require submitting documents such as proof of identity, proof of address, and proof of payment method.

Customer Support

Bitkingz Casino offers a friendly and professional customer support service that is available 24/7 via live chat and email. The live chat feature can be accessed by clicking on the chat icon at the bottom right corner of the website. The email address for customer support is support@bitkingz.com. The customer support agents are responsive and helpful, and they can communicate in several languages, such as English, German, French, Russian, and Norwegian.

However, Bitkingz Casino does not have a phone support option, which may be inconvenient for some players who prefer to speak to a human voice. Moreover, Bitkingz Casino does not have a FAQ section on its website, which would provide answers to some of the common questions and issues that players may have. Instead, players have to rely on the terms and conditions page or contact the customer support team for assistance.

Responsible Gambling

Bitkingz Casino does not have a clear policy on responsible gambling on its website. The casino does not provide any information or resources on how to prevent or deal with problem gambling behavior. The casino also does not offer any tools or features that would allow players to set limits on their deposits, losses, wagers, or session time. The only option that players have is to request a self-exclusion from the casino by contacting the customer support team.

Responsible gambling is an important aspect of online gambling that should not be overlooked or ignored. Online gambling can be fun and entertaining, but it can also be addictive and harmful if not done responsibly. Therefore, we urge players to gamble responsibly and seek help if they feel that they have a gambling problem. Some of the organizations that offer help and support for problem gamblers are GamCare, Gamblers Anonymous, Gambling Therapy, and BeGambleAware.

Conclusion

Bitkingz Casino is a new and exciting online casino that offers a medieval-themed gaming experience with over 4000 games from top-notch providers. Bitkingz Casino also supports both cryptocurrencies and fiat currencies as payment methods, and it offers a generous welcome bonus package and a rewarding VIP program for its players. Bitkingz Casino has a high rating for trust and security, bonuses and promotions, game variety and quality, and payment methods. However, Bitkingz Casino could improve its rating by adding more seals of approval from reputable organizations, creating a FAQ section on its website, offering a phone support option, and implementing a responsible gambling policy with tools and features for players.

If you are looking for a new and exciting online casino that accepts cryptocurrencies and fiat currencies, then Bitkingz Casino might be the right choice for you. Sign up today and claim your welcome bonus package to start your medieval adventure at Bitkingz Casino!

FAQs